KHAULA ALSHAMSI

Khawla Ali Abdullah Sultan Al Shamsi

Al Ain, UAE

Profile summary

UAE national with 16 years of experience in financial operations, administrative quality control, and team leadership, transitioning from insurance and manufacturing to accounts payable administration. Experienced in invoice processing, vendor statement reconciliation, financial controls, and quality auditing using ERP systems. Committed to maintaining operational compliance, supporting month-end workflows, and delivering accuracy across administrative processes.

Career highlights

Financial Operations: Managed invoice approvals and vendor reconciliations across administrative roles to support accounts payable workflows.

Team Leadership: Supervised manufacturing processes and delivered training sessions for new team members across 4 roles.

Process Auditing: Executed quality checks and data analysis using ERP and Salesforce systems to ensure compliance.

Professional Development: Completed specialized programs including the Team Leader Program at UAE University and Composite in Aeronautics.

Key skills

ProfessionalInvoice processing vendor statement reconciliation payment processing invoice approvals discrepancy resolution month-end support financial controls Quality checking auditing data analysis process improvement error reduction reporting compliance Team leadership coaching training stakeholder communication customer service business writing Microsoft Office ERP/SAP Sabre Verdi AVCM Salesforce Photoshop Publisher 45 wpm 50 wpm Official letters recruitment documents brochures advertisements and surveys invoice approvals

Professional experience

Accounts Payable AdministratorAug 2025 - Jul 2026
GBSS

Managed financial operations within accounts payable, reporting directly to finance leadership. Handled transaction workflows, payment processing systems, and internal compliance controls across departmental operations. Maintained accurate financial records and coordinated with internal teams and external vendors.

  • Processed vendor invoices accurately and timely.
  • Managed invoice approvals ensuring policy compliance.
  • Prepared and processed payments through ERP/SAP systems.
  • Reconciled vendor statements and resolved payment issues.
Administrator – Quality CheckerOct 2014 - Aug 2025
GBSS

Guided transaction processing workflows and quality control standards, managing daily reporting structures and team onboarding procedures across operations. Reviewed system tickets while driving error reduction protocols and performance target adherence.

  • Handled fare audits, refunds, and GSF tickets using Sabre, Verdi, AVCM, and Salesforce.
  • Prepared daily reports and analyzed data to support process improvement.
  • Coached and trained new team members and delivered training sessions.
Team Leader (Aerospace Technician)Feb 2011 - Oct 2014
Strata Manufacturing

Guided a team of aerospace technicians through production cycles, establishing technical standards and overseeing composite manufacturing processes. Maintained operational documentation and coordinated quality compliance across assembly lines.

  • Executed drilling, countersinking, fastener installation, and sealing on structural components.
  • Supervised composite lay-up processes to verify adherence to manufacturing specifications.
Insurance Clerk & Customer ServiceMar 2010 - May 2010
Al Ain Ahlia Insurance Company

Handled clerical operations, maintained physical and digital filing systems, and managed front-line customer service inquiries. Processed insurance transactions within an administrative support capacity.

  • Issued motor insurance policies and settled claims using the Premia system.
  • Maintained records and correspondence across daily administrative tasks.

Education

DiplomaJan 2007 - Jan 2010
Higher Colleges of Technology, Al Ain Women’s College

Applied Business & Technology

  • GPA: 3.49
Air Business AcademyJan 2011 - Jan 2012
Air Business Academy

Composite in Aeronautics

  • Grade: 85%
High School CertificateJan 2004 - Jan 2007
Umm Kalthum Secondary School

Science Section

  • Grade: 72.5%

Certifications

Training Diploma in Speech and Language Therapy2026-01-01T00:00:00.000Z
Team Leader ProgramUAE University2013-01-01T00:00:00.000Z
Composite in AeronauticsAir Business Academy2011-01-01T00:00:00.000Z
Professional SkillsSpearhead Training2011-01-01T00:00:00.000Z
Professional SkillsMeirc Training & Consulting2011-01-01T00:00:00.000Z
IELTS Academic20102010-01-01T00:00:00.000Z
Certificate of ExcellenceAl Ain Women’s College2009-01-01T00:00:00.000Z
Team Leader Program — UAE University (2013)2013
Composite in Aeronautics — Air Business Academy (2011–2012) Khawla Al Shamsi2011–2012
Professional Skills — Spearhead Training (2011)2011
Professional Skills — Meirc Training & Consulting (2011)2011
Certificate of Excellence — Al Ain Women’s College (2009 & 2010)2009 & 2010